Klaviyo Flow Audit Guide

Use this Klaviyo flow audit guide to review the flows that most often influence lifecycle revenue and customer retention.

Start with the core lifecycle flows

The strongest flow audits begin with the flows most likely to influence new subscribers, shoppers, customers and repeat buyers.

  • Welcome flow
  • Abandoned checkout and abandoned cart
  • Browse abandonment
  • Post-purchase
  • Winback and reactivation

Check logic before creative

Good design helps, but poor filters, timing, exclusions and splits can quietly damage revenue and customer experience.

  • Flow filters and trigger filters
  • Time delays between messages
  • Conditional splits and audience logic
  • Message overlap across flows

Measure flow revenue against the full account

Flow revenue should not be judged in isolation. It needs context from campaigns, total Klaviyo attributed revenue and business revenue.

  • Flow share of attributed revenue
  • Revenue per recipient
  • Conversion rate and click rate
  • Revenue balance against campaigns

Want the full account reviewed?

The Klaviyo account audit turns these checks into a clear report, screenshots, priority fixes and a practical roadmap for improving account performance.

View audit details

Common Klaviyo Questions

Which Klaviyo flows should every ecommerce brand have?

Most ecommerce brands should have welcome, abandoned checkout, browse abandonment, post-purchase and winback flows, with structure depending on the customer journey.

What makes a Klaviyo flow underperform?

Common causes include poor timing, weak segmentation, missing exclusions, unclear CTAs, deliverability issues, broken tracking and generic messaging.

Take Your Klaviyo to The Next Level

Get in touch for a Klaviyo account audit, custom project, or ongoing support and optimisation across flows, campaigns, segmentation, deliverability, and attributed revenue.

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